ECLERX'S PUNE OFFICE ANALYST - INBOUND CHAT - CUSTOMER OPERATIONS

Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations

Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations

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Are you passionate about delivering exceptional customer service ? Do you thrive in a fast-paced environment where you can impact outcomes? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.

In this role, you will be the first point of contact for our valued customers via live chat. You will address customer concerns , ensuring a positive and efficient experience.

  • Responsibilities include but are not limited to:
  • Providing prompt and accurate information to customers through live chat.
  • Resolving customer issues effectively and efficiently.
  • Documenting customer interactions and maintaining records accurately.
  • Collaborating with other teams to ensure a positive customer journey.

If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!

Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx

Are you a driven individual with a knack for communication? Do you thrive in a dynamic environment and excel in providing exceptional customer service? If so, Eclerx has an exciting opportunity waiting for you!

We are actively hiring talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the primary liaison for our valued customers, resolving their questions in a prompt and helpful manner.

Leverage your {strongwritten skills to create clear and concise responses, ensuring a seamless customer journey.

  • Make a difference in maintaining a high level of customer satisfaction
  • Team up with our dedicated support team to resolve complex problems
  • Regularly develop your understanding in our products and services

Join a dynamic team where your contributions are valued, and you have the opportunity to progress in your career. Join us today!

Inbound Chat Analyst Opportunity at Eclerx, Pune

Are you a dedicated individual with a passion for helping others? If so, then we have an amazing opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.

This role involves assisting customers with click here their needs. You will be the first point of contact for customers, providing friendly and helpful service.

We offer a collaborative work environment with opportunities for growth. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!

  • Responsibilities include but are not limited to:
  • Provide prompt and courteous customer support via chat.
  • Respond to customer inquiries in a timely and helpful manner.
  • Troubleshoot customer issues and provide solutions.
  • Document customer interactions accurately.
  • Maintain a positive and professional attitude at all times.

Dedicated Analyst Role : Inbound Chat at Eclerx Pune

At Eclerx Pune, we're seeking a passionate Customer-Focused Analyst to join our thriving team. In this exciting role, you'll be the first point of contact for our valued customers via inbound chat. Your responsibility will be to deliver exceptional customer service by resolving inquiries, troubleshooting technical issues, and ensuring a positive customer experience.

  • Utilizing your critical thinking skills to diagnose customer issues quickly and efficiently.
  • Working with internal teams to address complex customer requests.
  • Staying up-to-date on our services and industry trends.

If you're a team player with a passion for customer service, we encourage you to apply. This is your chance to make a positive contribution in the lives of our customers.

Eclerx Now Hiring Inbound Chat Analysts for Customer Operations

Eclerx Pune is currently seeking talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!

Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.

  • To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
  • Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.

Associate - Inbound Chat: Empowering Customers at Eclerx

At Eclerx, our Analyst s for inbound chat are the heart of customer service. They deliver a top-notch interaction to each customer who connects through our platform . These dedicated individuals are committed about resolving customer queries in a prompt and friendly manner. By actively assisting customers, they build lasting relationships and contribute to the overall fulfillment of Eclerx.

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